Privacy Policy

SCOPE OF APPLICATION

r o c k d o g s, S.L. (hereinafter, ” r:o:c:k:d:o:g:s “) is committed to protecting the privacy of its customers and users who access the website indicated below and which has the following address https://www.rockdogs.es/ (hereinafter, the “Website”).

The contents of the website are owned, operated, licensed or controlled by r:o:c:k:d:o:g:s .
The use of this website confers the condition of user (hereinafter, the “user”). The user can browse and use the website without providing any personal data. The only personal data to which r:o:c:k:d:o:g:s will have access will be those that the user voluntarily provides through the forms provided for this purpose, or when contacting r:o:c:k:d:o:g:s via email or any other means provided for on the website. If personal data is collected through cookies, you will be duly informed through the Cookies Policy, as well as through the channels required by current legislation.

This document presents our policy on the observance and use of personal data collected through our website or auxiliary devices such as mobiles or tablets. Likewise, the use of the Website implies acceptance by the user of the provisions contained in this Privacy Policy and that your personal data will be treated as stipulated in the same.

Please note that although there may be links on our website to other websites, this Privacy Policy applies only to the website and not to the websites of other companies or organisations to which the website is redirected. r:o:c:k:d:o:g:s does not control or approve the content of third party websites and accepts no responsibility for the content or privacy policies of such websites.

PROTECTION OF PERSONAL DATA

Having said the above and in compliance with the provisions of Regulation (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, as well as in compliance with the provisions of the regulations in force, we proceed to provide full information on the points indicated below:The party responsible for the processing of your personal data is:

r o c k d o g s, S.L.
C.I.F.
Address:
E-mail: info@www.rockdogs.es
T.
Trade Register, VOLUME:

Data processed, register of processing activities and purpose of the same with regard to the processing of the personal data provided to us, or any other data that may arise as a result of accessing our website, we hereby inform you that they will be incorporated into the existing data processing system owned by and under the responsibility of r:o:c:k:d:o:g:s , expressly consenting to the processing of said personal data in a lawful, loyal, transparent, adequate, relevant, limited, accurate and up-to-date manner for the following purposes.

PURPOSE

LEGAL BASIS FOR THE PROCESSING OF DATA

To attend to and resolve the user’s requests or requests that may be made through the contact form or e-mail address on our website.

Legitimate interest and, in the event that the request is related to the exercise of rights, our legitimation will be compliance with a legal obligation.

To send you information by means of electronic commercial communications to the extent that the user consents by accepting the corresponding checkbox.

The basis of legitimacy is the express consent at the time you agree to receive information via email by ticking the checkbox.

To manage, develop, complete and execute the purchase contract, only in those cases in which the user is registered as a customer and can formalise a purchase.

The legal basis is the execution of a contract.

Data processing for statistical purposes, to improve the quality of the services provided.

The basis of legitimacy is the legitimate interest, since through these statistics we can improve the website by offering a higher quality.

Thus, in the event that the user gives their express consent by accepting the checkbox, they will receive advertising and commercial news from r:o:c:k:d:o:g:s about the products it sells by electronic means. However, the user may at any time revoke the consent given to send advertising through the electronic media provided, by contacting the email address info@www.rockdogs.es, the postal address indicated above of the Data Controller, or by following the instructions contained in the telematic communications.

Minors under the age of 18 may only consult and provide data on the website under the supervision and authorisation of a parent or guardian. Likewise, given difficulty of r:o:c:k:d:o:g:s in ascertaining the true age of users, parents or legal guardians must prevent minors from accessing the website and providing personal data without their supervision, excluding r:o:c:k:d:o:g:s from any liability.

To this end, the user provides the following information on the form to receive the r:o:c:k:d:o:g:s newsletter: name and surname, email address and country.

The user provides the following data in the contact form: first and last name, email address and the data included in the comments.

We do not make automated decisions on the basis of profiles, with the exception of advertising personalisation and the prevention of internet fraud.

The period of retention of personal data is the time necessary to comply with legal obligations related to the services provided.

In the case of subscription to newsletters and service offers, the e-mail address will be kept until the user unsubscribes.

Transfer of personal data. The information relating to our users is very important to us, so we will only transfer data for very specific purposes and we will always inform you of this. Thus, we inform you that the data you provide us with will not be transferred under any circumstances, except in order to comply with a legal obligation.

User rights. Users may at any time exercise their rights of access, rectification, limitation of processing, deletion, opposition and the right not to be subject to automated individual decisions, by sending a written and signed request, including their name, surname and a photocopy of their ID card or other valid supporting document, to r o c k d o g s, S.L., to the address indicated above or to the e-mail address info@www.rockdogs.es.

The exercise of these rights is free of charge, unless unfounded or excessive requests are made, in which case the user will bear the cost of processing the request.

We also inform you that you may contact the competent supervisory authority to file any complaint you deem appropriate.

Data collection through devices such as mobiles or tablets. When you use the r:o:c:k:d:o:g:s website and request or consent to location-based services, where applicable, we may receive information about your location and your mobile device or tablet, including a unique device identifier. We may use such information to provide you with location-based services such as search results and other personalised content. Most mobile devices allow you to disable such location-based services.

SECURITY MEASURES

r:o:c:k:d:o:g:s  has adopted the necessary technical and organisational measures to maintain the level of security required for the personal data processed and has also implemented the necessary mechanisms to prevent, as far as possible, unauthorised access, theft, unlawful modification and loss of data.

We have physical, electronic and procedural security systems in place in relation to the collection, storage and disclosure of the user’s personal information.

CONFIDENTIALITY

In compliance with current legislation, r:o:c:k:d:o:g:s undertakes to comply with its obligation to maintain the secrecy of the personal data provided by the user while browsing this website and its duty to keep them confidential.

USE OF THIRD PARTY COOKIES

Without prejudice to what is set out in the Cookies Policy, this website uses Google Analytics, a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website you consent to the processing of data about you by Google in the manner and for the purposes set out above.

INTELLECTUAL AND/OR INDUSTRIAL PROPERTY RIGHTS

All the contents of the website are protected by intellectual property rights. By way of example, but not limited to, the graphic design, source code, logos, texts, graphics, illustrations, photographs, language code, software and other elements that appear on the website. Therefore, the user acknowledges that the reproduction, distribution, commercialisation, transformation and, in general, any other form of exploitation, by any means, of all or part of the contents of this website constitutes an infringement of the intellectual and/or industrial property rights of r:o:c:k:d:o:g:s or of the owner of the same.

Trademarks or distinctive signs of any kind contained on the website are also protected by law.

Under no circumstances may the user modify or use said intellectual or industrial property in such a way that its disclosure would be detrimental to r:o:c:k:d:o:g:s , in which case the user will claim for damages arising from the improper use by third parties of their intellectual and industrial property.

r:o:c:k:d:o:g:s  does not grant any licence or authorisation to use its intellectual and/or industrial property rights or any other property or right related to the website, services or content.

AUTOMATIC INFORMATION

These are some examples of the information we may collect and analyse: The Internet IP address you use to connect to the Internet with your computer, information about your computer and your connection to the Internet and your browser version and type; your time zone settings, the types and versions of your browser connection the operating system and platform you use, the “history of visits” of web pages (URLs) from, through and to our website (including date and time), number of cookies, any telephone number you have used to call our customer service. We may also use browser data such as cookies, Flash cookies (also called Local Shared Objects), or similar data in certain places on our website to prevent fraud, among other purposes. On your visits to the website, we may use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, information about page interaction (mouse clicks, page scrolling or number of times you mouse over certain items) and ways to exit the website. We may also collect technical information that helps us identify your device for diagnostic analysis and fraud prevention purposes.

NOTICES AND REVISIONS

If you have any questions regarding privacy of r:o:c:k:d:o:g:s, please send us an email detailing your query and we will try to resolve it.

r:o:c:k:d:o:g:s  may modify and update this Privacy Policy at any time without notice. Please always check that you are aware of our Privacy Policy and Terms and Conditions of Use so that you are always informed of what content is collected through the Website, how we use it and the circumstances under which it may be disclosed to third parties. You are automatically bound by the terms and conditions of use in effect at the time you access the Site and should therefore periodically read this document.